The following refund and refund policy is for items purchased on our online store.
Product Returns
- All refunds and returns are valid for 30 days. If past 30 days we cannot offer a refund.
- To be eligible for a return, items must be unused and in the same condition that you received it.
- Gift cards and food products are exempt from being returned.
- Please contact moc.sdnalkcor@annahoj if you need to exchange an item.
Refund Details
- Refunds are contingent upon inspection of returned items once received
- The customer is responsible for all shipping costs
- Original proof of purchase required
- All returns must be made within 30 days of purchase
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If your return is approved, your refund will then be processed and your credit will be applied to the original method of payment.
Shipping Returns
To return a product please mail your product and proof of purchase to:
Rocklands Barbeque & Grilling Co.
Attn: Returns and Exchanges
2418 Wisconsin Ave NW
Washington, DC 20007
Need Help?
Please contact moc.sdnalkcor@annahoj, if you have questions related to returns or refunds.